Shipping & Return

SHIPPING POLICY

Within Metro Manila: Standard shipping fee of PHP150 applies automatically during checkout. Shipping will be handled by on demand courier such as Lalamove or Grabexpress depending on the availability of riders. On hand items usually ships out within a week while pre-order items ships out within 2- 3 weeks. 

Outside of Metro Manila: Standard shipping fee of PHP250 applies automatically during checkout. Shipping will be handled by GogoExpress. On hand items usually ships out within a week while pre-order items ships out within 2- 3 weeks. 

Worldwide : Shipping courier and rates will be best determined on where are you located in the world. 

 

RETURN/REFUND POLICY

All of our pieces are handmade and not molded or commercially made, there will be slight differences to your piece such as but not limited to: size of the attachments, how they are attached, the handle, diameter or height. Therefore, return or cancellations is not allowed as pieces are released in limited quantities. 


If you have any questions, please feel free to reach us on Instagram @bumi.and.ashe or email us at bumi.pottery.manila@gmail.com